In the previous blogs, you might notice the word “Two Sided.” But what does “Two Sided Marketplaces” mean? Amazon, Fiverr, Uber, and Airbnb use the two sided marketplace business model to create a marketplace. So, 

What Is A Two Sided Marketplaces?

An exchange platform for products and services between two different user groups that benefit from a vast network is known as a two sided marketplaces. Take Airbnb as a two sided marketplace example, an online vacation rental marketplace where property owners and renters use the Airbnb platform to share their rental services.

Some other popular two sided marketplace examples are, 

  1. Amazon: It connects buyers looking for products with sellers offering those products. It provides a platform where consumers can find a wide range of products from various sellers and make purchases. At the same time, it offers sellers a platform to reach a large customer base and manage their online storefronts.
  2. Fiverr: It connects freelancers offering various services (such as graphic design, writing, and programming) with individuals or businesses seeking those services. Freelancers get a platform to showcase their skills and offer services, while clients can easily find and hire professionals for their projects.
  3. Uber: It connects passengers in need of transportation with drivers who have vehicles. The platform allows passengers to request rides conveniently, while drivers can earn income by offering rides through the app.

The two sided marketplaces are also known as multi sided marketplaces (MSMs), multi-sided markets, or multi-sided or 2 sided networks. Companies that operate two sided marketplaces have rapidly gained popularity and are growing exponentially. 

The Coresight Research Report says in 2022, the income of these platforms will increase to 40.2 billion U.S. dollars which is twice the income in 2014 is 18.6 billion U.S. dollars.

Why are Two Sided Marketplaces So Popular?

Simplicity and Convenient

Simplicity” is one of the main reasons behind the popularity of two sided marketplaces. Conveniently, it connects the users and the service providers or vendors. 

Uber is the best example of a simple and convenient dual sided marketplace. In this, the ultimate need for the user is safe and affordable transport. Uber makes it possible for the user by providing options to choose the drivers, same for the drivers they can have many customers help them build their business.


Two sided marketplaces scale incredibly effectively because they are not required to own their merchandise. 

Airbnb is the best example of a dual sided marketplace’s scalability. It is among the top 100 vacation rental businesses globally without owning a single hotel room.

It seems to sense that you could create a multinational company without having to make an initial inventory investment. In reality, there are several instances of successful marketplaces found through bootstrapping.

Marketplace Software

Like it was at the beginning of the sector, marketplace software is no longer an entry barrier. With its intricate transaction processes and two sided capabilities, building the platform itself used to take months and a considerable budget. Today, there are many alternative methods for developing a marketplace.

No matter the market concept, sector, or size of the firm, employing an online marketplace platform like QoreUps to create a multi-sided platform has been a practical alternative recently. The time and money needed to start a B2B marketplace have dropped significantly because of the development of an online B2B marketplace with a SaaS platform.

Two-sided Marketplace Progress

The network effect is a strong dynamic that may be created by 2 sided markets and can hasten the expansion of an organization. When these forces are in motion, the platform’s users, vendors, and B2B marketplace entrepreneurs (sometimes known as consumers and providers, the demand and supply, respectively) all benefit.

After that, we’ll examine the advantages of the business model and the challenges it presents.

Two Sided Marketplaces VS One-Sided Marketplaces

A one-sided marketplace draws all its value from a single set of customers, but a two sided marketplace derives all its value from various customers.

For instance, is a one-sided online marketplace platform where a single seller sells T-shirts to the customer. Amazon is a two sided marketplace where multiple users sell multiple products to customers.

There is a vast difference between these two business models.

  • A one-sided marketplace does not have a network effect. But a two sided one takes advantage of the network effect. It becomes difficult for the competitors to beat the two sided platform business model with a strong network effect, even though their product is better.
  •  Also, these two marketplaces differ in the flow of the revenue model. The revenue flow of the two sided marketplace is from both the user and vendor. But in the one-sided marketplace, the revenue flow is from one side to another.

Perks of Having a Two Sided Marketplaces

All three participants the customer, the provider, and the platform, benefit highly from the two sided marketplace business model.

Advantages For Users On The Two Sided Marketplace

Multiple Options

The two way marketplace platform gives purchasers a wide range of options. Typically, a typical marketplace would not offer such choices.

Quick and hassle-free

For the user, using a 2 sided marketplace platform is typically effortless, uncomplicated, and saves time.

Quality Products

Product excellence A lot of rivalries exist among the platform’s providers. They are motivated by this rivalry to maintain high product standards and lower prices.

Advantages For Vendors On The Two Sided Marketplace

More Need

Compared to what they would find on their own, marketplaces increase demand for vendors.

Growth Possibilities

The platform provides the providers with access to a sizable client base. As a result, the provider has a high potential for developing his brand.


Instead of the vendor, a consumer chooses Amazon because he trusts the marketplace. The vendor might use the time he saves to establish their reputation.

Advantages For Two Sided Marketplace Companies

Low Cost

The marketplace brand has no items of its own. It just links the two parties together. Compared to a one-sided marketplace, it avoids spending a lot of money.

Network Effect

The Network Effect benefits the 2 way marketplace with tremendous growth. The platform may expand and automatically draw in new users thanks to it.

Network effects can enhance greatly by cross-side virality. The platform acquires a new client at the risk of losing a current one, but it also loses a present provider. The latter attracts new consumers, new providers, and so on.

Challenges In The Two Sided Marketplaces

Every business faces a challenge. Though a dual sided marketplace has an enormous advantage, it also has some challenges.

Your company can grow significantly with a two sided marketplace business model. However, finding the appropriate 2 way marketplace tactics which help your firm succeed. 

Based on this model, one cannot just create a company overnight. Building supplier and customer communities and gaining traction takes time. However, as soon as the market grows and things start to operate, it is hard to dethrone it from its position due to the robust networks at work.

Even though this company model fosters connections between various customer groups, it frequently runs into problems that limit its development.

Challenges in the Two-Sided Marketplace

The Chicken-And-Egg Problem

The chicken-and-egg dilemma is one of the most frequent difficulties a brand managing a two sided marketplace companies encounters. The network effect is the cause of this issue. 

Since suppliers will only utilize the platform when there is a demand for their goods and vice versa, it requires determining which side of the market to target first.

Ensuring Quality Standards

A 2 way marketplace must ensure that the offering’s quality meets the requirements it promises to the parties in its capacity as an intermediary.

Platform Leakage

There is a good chance that after using a particular marketplace platform for their requirements, consumers and providers would set up their own networks to avoid paying the middleman platform. In order to keep them, the market must offer ongoing benefits to both parties. 

Know more about the prevention of two sided marketplace leakage – Read More

Building Trust And Improving Customer Experience

Two sided marketplaces bring together two groups of customers who meet one another demands. Only when these two groups of users have confidence in the platform and one another will they use it. 

Only until customers feel confident that an Uber is both secure for them and worth their money will they book one. Therefore, the marketplace needs to be trustworthy. Additionally, the two sided marketplace business owner must provide a positive user experience for both user groups.

End Note

The two sided marketplace approach creates enormous potential and challenges that may be difficult to overcome. User behavior, which is famously hard to forecast, is the focus of these firms.

The best way to check whether your marketplace idea will be successful or not is to launch the marketplace as soon as possible. We offer QMarket to launch your marketplace instantly. QMarket is a two sided marketplace software for creating two sided marketplaces like rental, selling, or service business.

Create a marketplace first version as MVP (Minimum Viable Platform). Your MVP marketplace should have all the necessary features that enable you to take advantage of the company model while minimizing its drawbacks. It entails, in a nutshell, the development of profiles and listings, chats, review features, and comprehensive admin tools.

The MVP should be built and launched as quickly and cheaply as feasible. When employed for marketing, community development, and user research, such resources offer a substantially better return on investment. 

By achieving liquidity, resolving the chicken-and-egg dilemma, and building a solid foundation, these actions lay the groundwork for the emergence of network effects.

Hope you get knowledge on the two sided marketplace.